Resume Not Saving?

1. "Save Resume" button is grayed out or missing

Problem: You're on the free plan

Solution: Upgrade to Pro or Lifetime to unlock save/load features. Go to Billing to upgrade.

2. Resume saves but doesn't load

Problem: Browser cache or connection issue

Solution:

• Refresh the page (F5 or Cmd+R)
• Clear your browser cache and try again
• Try a different browser (Chrome, Firefox, Safari)
• Check your internet connection

3. Can't find saved resume

Problem: Looking in wrong place or logged into different account

Solution:

• Click "Load Resume" button on any wizard step
• Check that you're logged into the correct account
• Saved resumes are tied to your account email

4. Hit the 5 resume limit (Pro users)

Problem: You've saved 5 resumes (Pro plan limit)

Solution:

• Delete an old resume to make room for a new one
• Load a resume, edit it, and save over the old version
• Download old resumes before deleting them

5. "Error saving resume" message

Problem: Server or authentication issue

Solution:

• Log out and log back in
• Check that you're still subscribed to Pro/Lifetime
• Wait 30 seconds and try saving again
• If issue persists, email support@resbuilder.com

To Save:

1. 1. Make sure you're on Pro or Lifetime plan
2. 2. Click "Save Resume" in the wizard header
3. 3. Give your resume a name (e.g., "Marketing Manager Resume")
4. 4. Click "Save" - you'll see a success message

To Load:

1. 1. Click "Load Resume" button (on any wizard step)
2. 2. Select the resume you want to edit
3. 3. Your resume will load automatically
4. 4. Continue editing from where you left off